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O.M OFFICE MANAGEMENT SKILLS COURSE
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How to register for the courses:
1- Contact us via the numbers or through direct registration and payment via the course
2- If you contact us, we will contact you from the work team and give you all the details
3- Holding the program in an interactive face-to-face or via the Zoom program, according to the advertiser
4- Receipt of the certificate of the program at the end of the training course
5- Follow-up after the course via WhatsApp groups or the coach in case there are special questions
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LevelIntermediate
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Total Enrolled1
introduction
Office management is a profession involving the design, implementation, evaluation, and maintenance of the process of work within an office or other organization, in order to sustain and improve efficiency and productivity.
Office management is thus a part of the overall administration of business and since the elements of management are forecasting and planning, organising, command, control and coordination, the office is a part of the total management function.
Office management is the technique of planning, organizing, coordinating and controlling office activities with a view to achieve business objectives and is concerned with efficient and effective performance of the office work. The success of a business depends upon the efficiency of its office. The volume of paper work in offices has increased manifold in these days due to industrialization, population explosion, government control and application of various tax and labour laws to any business enterprise. Efficiency and effectiveness which are key words in management are achieved only through proper planning and control of activities, reduction of office costs and coordination of all activities of business.
Objective
- Provide participants with basic information about office management, the general framework for administrative functions and assistance related to the office manager.
- Give participants the management and behavioral skills needed to conduct office management work in various practical aspects that can help the manager facilitate his work and facilitate his decision-making .
- To raise the level of intellectual and practical participants alike by interacting with each other, sharing their experiences and presenting their experiences on the one hand, and interacting with the lecturers on the other, in order to enable them to learn about the problems they face in their work and ways to solve them .
- Inform participants about the latest equipment and office in the field of offices through various relevant models.
Who should attend
- For all office managers, administrators and secretaries.
Course Curriculum
Introduction
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Introducing the Director of the Office
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Responsibilities and duties of the Director of the Office
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Office Manager Relations
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Qualities and skills to be provided in the office manager
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Supervising office work
Knowledge of office work
Processing phone calls
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Optimal use of dial-up devices
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Phone personality components
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Processing incoming phone calls
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Processing outgoing phone calls
Reception of visitors and appointments
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Rules to be observed in the organization of interviews
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Types of visitors
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Dealing with characters
Organizing meetings
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The role of the director of the office before the meeting
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Meeting organizing techniques
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Schedule meetings and notify participants electronically
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Remote meetings
Office administrative work
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Office work planning
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marshalling
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Control of office work
Administrative communications
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Organizational method
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Email protocols
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Issued and incoming
Document preservation and electronic archiving procedures
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classification
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Codec
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Save documents electronically
Preparation of written correspondence
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Internal message
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External message
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Reporting
